Frequently Asked Questions about Kick Cashback
Every Kick Cashback FAQ, grouped by topic. Browse the full library below or jump straight into the area you need — getting started, the portal, payments and claims, your account, trust and safety, and more.
Getting Started
New to Kick Cashback? Start here.
- What is Kick Cashback?
- Do I need an account?
- Is Kick Cashback really free?
- How is this different from other cashback sites?
- Is Kick Cashback a good alternative to Cashrewards?
- Does Kick Cashback have a referral or sign-up bonus?
- Is there a Kick Cashback app for Android and iPhone?
Cashback
How cashback works.
- How does cashback work?
- Is my cashback always guaranteed?
- How do I earn cashback through the portal?
- Can I stack Kick Cashback with my credit card rewards?
Portal Cashback (1,000+ Stores)
Shopping through the portal.
- How do I use the Kick Cashback portal?
- How do I make sure my cashback tracks?
- How fast is my cashback confirmed?
- Why do I need to click through from the portal?
- Can I claim my cashback?
- Why is it important to shop through my Kick Cashback link?
- My cashback wasn't tracked — what happened?
- Can I use a discount code or coupon and still earn cashback?
- Do ad blockers or privacy extensions affect cashback tracking?
- Does cashback still apply on sale or clearance items?
- Can I shop on my phone and claim on my computer?
- Which stores have the highest cashback rates right now?
- How does cashback work for travel, insurance and subscriptions?
- Which payment methods at the retailer earn cashback?
- Can I earn cashback when buying or paying with gift cards?
- Can I get cashback on Click & Collect or in-store purchases?
- Which browsers and devices work best for cashback tracking?
- Can I earn cashback on hotel stays or bookings I've already made?
Your Account
Account management.
- How do I create an account?
- What information do you need?
- Is my information safe?
- Can I use Kick Cashback without an account?
- How do I close my account and delete my data?
- Can my partner or household have a separate Kick Cashback account?
- How do I manage notification and email preferences?
- How do I update my bank account details?
Payments & Claims
Getting your money.
- How do I get paid?
- When can I claim my cashback?
- Are there minimum claim amounts?
- How long do payouts take?
- Why do I need to verify my ID before my first withdrawal?
- What happens to my ID documents after verification?
- Can Kick Cashback take back cashback after it's been paid?
- What happens if I return an item?
- Can I shop at international stores, and how does currency conversion work?
- What happens if I dispute a charge or chargeback a purchase?
- Why is my Pending cashback balance taking longer than expected?
- Why does my cashback amount sometimes differ from what was advertised?
- Does Kick Cashback show up on my bank statement?
- How does Kick Cashback handle GST on payouts?
Trust & Safety
Security and legitimacy.
- Is Kick Cashback legitimate?
- What's the catch?
- Is cashback taxable in Australia?
- Is this like Buy Now Pay Later?
- Why do stores pay you?
- Are all stores verified?
- How do I report a cashback fraud or scam attempt?
- What happens to my cashback if Kick Cashback is acquired or shuts down?
For Businesses
Merchant questions.