Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our team has direct, professional experience in the Australian cashback and partner marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and works with 850+ partner retailers serving Australian shoppers.
Compliance: Kick Cashback operates in line with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and applicable Anti-Money Laundering and Counter-Terrorism Financing obligations. Connections to the platform use industry-standard TLS encryption.
Industry expertise: Our team has hands-on professional experience operating partner-marketing technology, integrating with licensed third-party partner networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.
How do I close my account and delete my data?
Category: Your Account
You can close your Kick Cashback account at any time. There's no cancellation fee, no notice period, and no minimum membership length. Closing an account also gives you the right to request deletion of your personal data under the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Step 1: claim any remaining cashback
Before closure, sign in at kickpay.co and check your balance. If you have any cashback in Available to claim, request a payout to your nominated Australian bank account — funds typically land in 1-3 business days. If you have cashback in Pending, it's worth waiting for it to clear so you don't leave money behind. More on when cashback is claimable.
Step 2: email us to close the account
Send an email to info@kickcashback.com from the email address on your account, with the subject line "Account closure request". Tell us:
That you want to close the account.
Whether you want any remaining Available cashback paid out before closure (and to which bank account, if it's not the one already on file).
Whether you want your personal data deleted as well as the account closed.
We'll confirm receipt within one business day, action the closure, and reply once the account is fully deactivated.
Step 3: data deletion under the Australian Privacy Principles
If you ask us to delete your personal data, we'll remove the personal information we hold (name, email, password hash, contact details, marketing preferences, dashboard activity logs) within 30 days. There are some categories of data Kick Cashback is legally required to retain, even after account closure:
Transaction and payment records — typically retained for seven years to satisfy ATO record-keeping requirements and to comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).
bank payout records — retained per the Australian Payments Network direct-credit framework.
Records under active dispute — retained until the dispute is resolved.
Retained records are kept in encrypted, access-restricted storage and are not used for any marketing purpose.
Can I reopen the account later?
Yes — you can sign up again at any time using the same email address (or a different one). A reopened account is effectively a new account, with no carry-over of past cashback history or claim limits. You may need to re-verify identity for higher-value claims, the same as any new account.
What about marketing emails only?
If you just want to stop the emails without closing the account, you don't need to email support — see our notification preferences guide.
Where the policy is documented
The full data retention and deletion policy is in our Privacy Policy. Kick Cashback is operated by Kick Systems Pty Ltd (ABN 16 694 893 297), an Australian-owned company in Melbourne, Victoria — see company verification details.
About Kick Cashback
Kick Cashback is Australia's smarter cashback platform with 850+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.
Our Experience
We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, partner and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.
Our editorial team draws on direct experience working with major Australian retailers and global partner networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.
Trust & Transparency
Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
Cookies: See our Cookie Policy for details on tracking and consent.
Secure: All connections are encrypted with HTTPS (TLS 1.2+).
Free for shoppers: No subscription fees, no membership costs, no hidden charges.
Member of the Australian partner marketing industry, working with leading global partner networks.
Contact Kick Cashback
How do you contact Kick Cashback? Email the support team at info@kickcashback.com, or sign in at kickpay.co to manage your account, track cashback, and request a withdrawal. The 59-question help centre answers the most common queries — covering cashback tracking, payout times of 1 to 3 business days, withdrawal limits, and account security. The team is based in Melbourne, Victoria.
Company:Kick Systems Pty Ltd (trading as Kick Cashback)
You can follow, install or review Kick Cashback across 7 official channels. Kick Cashback runs verified accounts on 4 social networks — Facebook, Instagram, LinkedIn and TikTok — and publishes 2 apps: a Chrome Web Store browser extension and a Google Play Android app, both covering the same 850+ partner stores across 13 categories. Independent customer reviews are collected on ProductReview.com.au. Founded in 2024, Kick Cashback is operated from Melbourne by Kick Systems Pty Ltd. Connect below:
Yes — Kick Cashback is available to shoppers in every Australian state and territory, including the 6 largest metro areas listed below: Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast. Wherever you live, you earn the same rates at 850+ partner stores across 13 categories, with no minimum claim and direct bank transfer payouts in 1 to 3 business days. Select your city for local cashback information.