Payments & Claims FAQs

Getting your money. Browse the 14 in-depth guides below.

Deep-dive answers in this category

• How do I get paid?
• When can I claim my cashback?
• Are there minimum claim amounts?
• How long do payouts take?
• Why do I need to verify my ID before my first withdrawal?
• What happens to my ID documents after verification?
• Can Kick Cashback take back cashback after it's been paid?
• What happens if I return an item?
• Can I shop at international stores, and how does currency conversion work?
• What happens if I dispute a charge or chargeback a purchase?
• Why is my Pending cashback balance taking longer than expected?
• Why does my cashback amount sometimes differ from what was advertised?
• Does Kick Cashback show up on my bank statement?
• How does Kick Cashback handle GST on payouts?