What happens to my ID documents after verification?

Category: Payments & Claims

Once your identity verification is complete, Kick does not retain your ID documents. The document and selfie check is carried out by an independent identity-verification provider, and what Kick records against your account is the outcome — verified or not — rather than copies of your driver licence, passport, or selfie.

How the verification flow handles your documents

  1. You upload your document and take a selfie inside the secure verification flow.
  2. The independent provider matches your selfie to the document photo and validates the document.
  3. The result is reported to Kick, and your account is marked as verified.
  4. Kick keeps the verification result and the details needed for legal compliance — not the document images themselves.

Why an independent provider?

Specialist identity-verification providers do this at scale for banks and payment platforms, with purpose-built security and document-handling controls. Using one means your sensitive documents are processed inside infrastructure built specifically for that job, rather than sitting in a general-purpose customer database.

What Kick does keep

Like any Australian platform that pays money to bank accounts, Kick retains the fact that you were verified, your confirmed name, date of birth, and address, and any records required under anti-money-laundering law. That's the compliance record — it doesn't include images of your ID or your selfie. For the broader picture of how your data is handled, see is my information safe and our Privacy Policy.

Will I ever need to re-verify?

Verification happens once, before your first withdrawal. You'd only be asked again in rare cases — for example, if your original verification expires under compliance rules or a check returns an unclear result that needs manual review.

About Kick Cashback

Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.