How do I make sure my cashback tracks?

Question

Accepted Answer

Cashback tracks reliably when the retailer can see that your order came from Kick Cashback. That link is a small tracking cookie set the moment you click through from the portal — so the whole job is making sure nothing breaks that cookie between your click and your checkout. Run through this short checklist before you shop and tracking failures become rare. Do these every time Start at kickpay.co and click through fresh for every purchase. One click only covers that single shopping session — if you come back tomorrow, or buy from a second store, click through again. Why this step matters . Accept the cookie or consent banner on the store's website. If the retailer asks you to allow cookies, say yes — declining or dismissing it can stop the sale being matched to your account. Pause ad blockers, coupon plugins, and VPNs for the store and checkout. Honey, uBlock Origin, AdBlock, Pi-hole, AdGuard, and privacy-first browsers like Brave are the usual culprits. Full setup guide for every browser . Only use promo codes shown on the store's Kick Cashback page. Codes grabbed from a third-party coupon site overwrite the Kick referral and void your cashback. How to stack codes safely . Finish checkout in the same browser, on the same device, in one session. Don't switch from phone to laptop mid-purchase, and don't leave the cart sitting for days. What stops cashback tracking Buying through the retailer's mobile app. App purchases often can't be tracked — shop through the store's website after clicking from Kick instead. Using a discount or coupon code that didn't come from Kick Cashback. Blocking cookies, using incognito/private mode, or clearing cookies mid-shop. Opening another cashback service or coupon site after clicking through from Kick. What's only partly eligible Some things don't break tracking but still reduce what you earn: Paying with gift cards, store credit, vouchers, or loyalty points. Cashback is worked out on the cash portion of your order only, so the part covered this way earns nothing — and an order paid for entirely this way earns $0. More on gift cards and cashback . Buying a gift card. Gift-card purchases usually earn no cashback at all. Which payment methods earn cashback . If it still doesn't show up Give it 7 days first — some retailers report sales in batches. If it's still missing, you can lodge a missing-cashback claim with your order details and we'll chase it with the partner network. Step-by-step in the tracking troubleshooting guide . These same conditions are set out in our Terms & Conditions .

How do I make sure my cashback tracks?

Do these every time

What stops cashback tracking

What's only partly eligible

If it still doesn't show up

About Kick Cashback