Do ad blockers or privacy extensions affect cashback tracking?

Category: Portal Cashback (1,000+ Stores)

Ad blockers and privacy extensions are a common cause of cashback not tracking. They can strip out the small tracking cookies that partner networks use to match a purchase to a referrer — which means even if you click through from your Kick Cashback portal correctly and shop in the same session, the cookie that says "this person came from Kick Cashback" may not be set, and the retailer may be unable to credit Kick (or you) for the sale.

Which tools cause problems?

How to set things up so cashback tracks

The simplest fix is to whitelist or pause your blocker for the duration of the shop. You don't need to disable it globally — you just need it off for the few minutes between clicking through from Kick Cashback and completing checkout.

uBlock Origin / AdBlock / AdBlock Plus (Chrome, Firefox, Edge)

Click the extension icon in the toolbar and select "Pause on this site" or "Don't run on pages on this domain". Do this for both kickcashback.com.au and the retailer's domain. The pause stays in effect until you re-enable it.

Brave Browser

Click the lion icon in the address bar, set Shields to "Down" for both kickcashback.com.au and the retailer's domain. Brave's default Shields are aggressive and will block the cookie even if you allow third-party cookies in settings.

Firefox with Enhanced Tracking Protection

Click the shield icon in the address bar and toggle "Enhanced Tracking Protection is ON for this site" to off. Reload the page after toggling.

Safari on macOS

Go to Safari → Settings → Privacy and uncheck "Prevent cross-site tracking" before you click through from Kick Cashback. You can turn it back on after you've completed your shop.

Safari on iPhone / iPad

Settings → Safari → uncheck "Prevent Cross-Site Tracking". This setting is on by default on iOS and can contribute to missing-cashback reports from iPhone shoppers.

How to test that tracking is working

Open the retailer's site after clicking through from Kick Cashback. In your browser, open Developer Tools (Right-click → Inspect → Application → Cookies) and look for tracking cookies that were set when you arrived from the Kick portal. If those cookies are present, tracking is working. If they're missing, your blocker is still active.

What if I really want my ad blocker on?

You can leave it active everywhere except the retailer and Kick domains during checkout. Most blockers support per-site whitelists, so you only need to make this change once per retailer. If cashback doesn't show up after a purchase, follow the missing-cashback troubleshooting steps.

About Kick Cashback

Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Proprietary Limited (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.