Do ad blockers or privacy extensions affect cashback tracking?

Category: Portal Cashback (1,000+ Stores)

Ad blockers and privacy extensions can stop a purchase being attributed to your Kick Cashback account. The Kick app may open a retailer link in your phone's default browser. If that browser blocks the referral redirect or tracking data, the purchase may not track even when Kick shows that you clicked the store. A recorded click is not confirmation of a tracked purchase.

Which tools cause problems?

How to set things up so cashback tracks

Before you shop, check which browser your phone uses to open store links from Kick. Use a browser with settings that allow referral tracking, or pause its tracker/ad blocking for the Kick portal (kickpay.co), kickcashback.com.au and the retailer (and allow any blocked redirect). Then click through from Kick again and complete checkout in the same browser and session. Do not switch browsers or use private/incognito mode during checkout. You can re-enable protections afterward. These steps reduce the risk of missing cashback but cannot guarantee attribution; the retailer and its tracking partner still need to confirm the purchase.

uBlock Origin / AdBlock / AdBlock Plus (Chrome, Firefox, Edge)

Click the extension icon in the toolbar and select "Pause on this site" or "Don't run on pages on this domain". Do this for both kickcashback.com.au and the retailer's domain. The pause stays in effect until you re-enable it.

Brave Browser

If Brave is your default browser, its Shields may block the referral needed for purchase tracking even though Kick records the click. Before clicking through, tap or click the lion icon and set Shields to "Down" for kickpay.co, kickcashback.com.au and the retailer, and check for any blocked redirect. Alternatively, use a different browser configured to allow referral tracking for the whole shopping session.

Firefox with Enhanced Tracking Protection

Click the shield icon in the address bar and toggle "Enhanced Tracking Protection is ON for this site" to off. Reload the page after toggling.

Safari on macOS

Go to Safari → Settings → Privacy and uncheck "Prevent cross-site tracking" before you click through from Kick Cashback. You can turn it back on after you've completed your shop.

Safari on iPhone / iPad

Settings → Safari → uncheck "Prevent Cross-Site Tracking". This setting is on by default on iOS and can contribute to missing-cashback reports from iPhone shoppers.

How can I tell whether my purchase tracked?

A store click appearing in Kick only confirms the click was recorded; it does not prove the retailer attributed your purchase. Even seeing cookies in browser tools is not proof that a purchase will be credited. Check whether the eligible purchase appears in your Kick account after the retailer reports it. If it does not, keep your order confirmation and follow the missing-cashback troubleshooting steps. Changing browsers or settings after checkout cannot retroactively restore tracking for that order.

What if I really want my ad blocker on?

You can leave it active everywhere except the retailer and Kick domains during checkout. Most blockers support per-site whitelists, so you only need to make this change once per retailer. If cashback doesn't show up after a purchase, follow the missing-cashback troubleshooting steps.

About Kick Cashback

Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Proprietary Limited (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.