Are all stores verified?

Question

Accepted Answer

Yes — every store on the Kick Cashback portal is verified before it goes live. Kick doesn't accept self-listed retailers, doesn't run a directory of any business that wants to be included, and doesn't accept commission from anyone we haven't vetted. Verification happens twice: once by the partner network the retailer joins through, and again by Kick before the retailer is added to the portal. The two layers of verification Kick partners with licensed Australian and global tracking networks to track sales and pay commissions. To join one of these networks, a retailer must: Be a registered business with a verifiable trading name and ABN (or international equivalent). Pass the network's anti-fraud checks, including credit history, business identity, and trading history. Sign a publisher agreement that obliges them to honour confirmed sales and pay commission within agreed timeframes. Run a publicly accessible online store with a working checkout, refund policy, and contact information. That's the first layer. Kick then performs its own additional vetting before adding any store to the portal: Australian relevance check — does the retailer ship to Australia, accept AUD, and serve Australian customers? Reputation check — Trustpilot, ProductReview, ACCC complaints, and social media sentiment. Tracking quality check — does the retailer's cashback tracking actually work reliably? We test it. Commission reliability — does the retailer have a track record of paying commission on time, or are they prone to disputes? What "verified" doesn't mean Verified means the retailer is a real, regulated business with a working storefront and a demonstrated track record of honouring sales. It doesn't mean Kick endorses every product or guarantees the quality of every item — those judgements remain with you, the shopper, and your normal consumer rights apply. If a verified retailer ever sends you a faulty item, your remedy is the same as buying directly: contact the retailer, then escalate to your bank's chargeback process or the relevant consumer affairs body if needed. What happens if a retailer turns bad? Retailers can lose their place on the portal at any time if they stop honouring sales, start refusing legitimate cashback, or attract a wave of consumer complaints. The partner networks suspend repeat offenders, and Kick proactively removes any retailer that becomes a reliability risk for our shoppers. We monitor confirmed-vs-rejected ratios across every store every month. How do I know a Kick store is reliable? Browse the stores directory and check the store's individual page. The page lists the live cashback rate, the network the retailer is on, and any known exclusions. Look at the cashback confirmation timing — stores with reliably fast confirmation tend to be the ones with the cleanest track record. See the missing-cashback troubleshooting guide for what to do if a tracked sale doesn't appear. What about brand-new retailers added recently? New listings carry a "Newly added" tag in the portal for the first 30 days. The verification standard is the same, but their confirmation track record on Kick specifically is shorter. We recommend treating very large purchases at brand-new retailers with the same caution you would treat a first-time order anywhere — small first, scale up once you've seen cashback land.

Are all stores verified?

The two layers of verification

What "verified" doesn't mean

What happens if a retailer turns bad?

How do I know a Kick store is reliable?

What about brand-new retailers added recently?

About Kick Cashback