By — Australian cashback experts based in Melbourne, VIC.

· · Reviewed by the Kick Cashback Editorial Team

Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our editorial team has multiple years of direct, professional experience in the Australian cashback, loyalty rewards, and affiliate marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and is a member of the affiliate marketing community working with 650+ partner retailers across Australia, New Zealand, and the United States.

Compliance & certifications: Kick Cashback is fully compliant with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and the BECS Direct Debit framework administered by the Australian Payments Network. Our payment infrastructure is PCI DSS v4.0 compliant, all data is encrypted with AES-256, and all connections use TLS 1.2+ certified encryption.

Industry expertise: Our team has hands-on professional experience operating affiliate-marketing technology, integrating with licensed third-party affiliate networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.

Can I get cashback on Click & Collect or in-store purchases?

Category: Portal Cashback (650+ Stores)

Click & Collect orders earn cashback when the order is placed online through your Kick Cashback portal — picking up the order in store doesn't change anything. Pure in-store purchases (walk in, choose products from the shelf, pay at the counter) almost never earn cashback, because the affiliate network has no online click to attribute the sale to.

Click & Collect: yes, the same as a normal online order

Click & Collect, BOPIS (Buy Online, Pick up In-Store), reserve-online-pay-in-store, and similar hybrid models all qualify for cashback as long as you start the transaction online by clicking through your Kick Cashback portal. The fulfilment method (parcel delivery vs in-store pickup) is irrelevant to the affiliate tracking — what matters is that the click, the cookie, and the order all happen in the same online session.

This works at retailers like Coles, Woolworths, Myer, Big W, JB Hi-Fi, Bunnings, Officeworks, Kmart and most other major Australian chains. Cashback is calculated on the order value the retailer charges you online (less any gift cards or store credit applied), not on the delivery method.

Pure in-store purchases: usually no

If you walk into a store, pick up something from the shelf, and tap your card at the counter, there's no online order, no portal click, and no affiliate cookie — so the affiliate network has no way to attribute the sale to Kick. The retailer's point-of-sale system doesn't pass any "this customer came from Kick" signal because there isn't one.

This is the case at the vast majority of Australian retailers. There's no workaround that involves logging into the retailer's app at the counter, scanning a portal QR code, or showing your phone — none of those signals are visible to the affiliate network.

The narrow in-store exceptions

  • Card-linked offers. A handful of retailers run card-linked cashback campaigns where you pre-register a credit or debit card with their loyalty programme, and the card automatically earns cashback when you tap it in store. Where this is available through Kick, the store's portal page describes the activation steps clearly.
  • App-based ordering paid in store. A few quick-service retailers (cafes, fast food) let you order via their app and pay in store. These usually behave like online orders for tracking purposes if you started in the Kick app session.

Outside these narrow cases, treat in-store as a no-cashback channel and use your Kick Cashback portal for online and Click & Collect orders. More on portal click tracking.

How to maximise your in-store cashback

If a retailer offers both online and in-store, default to online (with delivery or Click & Collect) when there's a meaningful cashback rate — the small inconvenience of waiting a day for delivery or making a separate trip is usually worth more than the cashback you forgo by walking in and paying at the counter. Browse the stores directory to compare today's online cashback rates before your next shop.

About Kick Cashback

Kick Cashback is Australia's smarter cashback platform with 650+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.

Our Experience

We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, affiliate and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.

Our editorial team draws on direct experience working with major Australian retailers and global affiliate networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.

Trust & Transparency

  • Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
  • Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
  • Terms: Full Terms & Conditions published and updated regularly.
  • Cookies: See our Cookie Policy for details on tracking and consent.
  • Secure: All connections are encrypted with HTTPS (TLS 1.2+).
  • Free for shoppers: No subscription fees, no membership costs, no hidden charges.
  • Member of the Australian affiliate marketing industry, working with leading global affiliate networks.

Contact Kick Cashback

Company: Kick Systems Pty Ltd (trading as Kick Cashback)

ABN: 16 694 893 297

Email: info@kickcashback.com

Address: Melbourne, VIC, Australia

Website:

Customer portal: kickpay.co

Learn more about Kick Cashback and our team. For questions, see our FAQs or contact us.