By — Australian cashback experts based in Melbourne, VIC.

· · Reviewed by the Kick Cashback Editorial Team

Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our editorial team has multiple years of direct, professional experience in the Australian cashback, loyalty rewards, and affiliate marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and is a member of the affiliate marketing community working with 650+ partner retailers across Australia, New Zealand, and the United States.

Compliance & certifications: Kick Cashback is fully compliant with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and the BECS Direct Debit framework administered by the Australian Payments Network. Our payment infrastructure is PCI DSS v4.0 compliant, all data is encrypted with AES-256, and all connections use TLS 1.2+ certified encryption.

Industry expertise: Our team has hands-on professional experience operating affiliate-marketing technology, integrating with licensed third-party affiliate networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.

How do I report a cashback fraud or scam attempt?

Category: Trust & Safety

If you've spotted a phishing email, fake SMS, impersonator account or scam website claiming to be Kick Cashback, report it to info@kickcashback.com with as much detail as you can capture. Every report is reviewed by the trust and safety team, and confirmed scams trigger takedown requests to the hosting provider, email provider and relevant social platform. Reporting also helps protect other Kick shoppers who might receive the same attempt.

What to include in your report

  • The full message or screenshot — for emails, the original including headers if possible. For SMS, a screenshot of the message and the sender number. For social media, the account handle.
  • Any links you saw — copy the URL without clicking. Even links that look like kickcashback.com.au or kickpay.co can be lookalike domains.
  • The date and time you received it.
  • Whether you interacted with anything — clicked a link, entered details, downloaded a file. This determines what protective steps you need next.

Use the subject line "Suspected scam — for trust and safety". The team aims to respond within one business day.

Red flags in a fake Kick message

  • "Click here to claim a $500 bonus" or similar — Kick doesn't run unsolicited prize campaigns. Real promotions appear inside your dashboard at kickpay.co.
  • Requests for your bank password, full card number or CVV — Kick never asks for any of these. Payouts use BSB and account number only.
  • Lookalike domains — anything ending in a different top-level domain or with extra hyphens (e.g. "kick-cashback-pay.com") is fake.
  • Urgent threats ("your account will be closed in 24 hours") designed to make you act before checking.
  • Poor English, mismatched logos or generic greetings ("Dear Customer" rather than your real name).
  • Unexpected attachments — Kick doesn't send invoice PDFs or .zip files to shoppers.

If you've already interacted with the scam

  1. Stop interacting — don't click further links, don't reply.
  2. Change your Kick password at kickpay.co — use one you haven't used elsewhere.
  3. If you entered bank or card details, call your bank's 24/7 fraud hotline to pause cards and watch transactions.
  4. If you opened an attachment, run an antivirus scan and avoid entering passwords on the device until it's clean.
  5. Report to Scamwatch at scamwatch.gov.au — this feeds the ACCC's national tracking.
  6. Forward the original to Kick at info@kickcashback.com so the team can pursue takedowns.

Verifying a Kick message is genuine

Don't click links in the message — open a fresh tab and type kickpay.co. Any genuine action item appears in your dashboard. Compare the sender against Kick's known addresses (info@kickcashback.com or @kickcashback.com / @kickpay.co). If still unsure, email info@kickcashback.com with the message attached and ask "is this from you?".

Other useful reporting channels

  • Scamwatch (ACCC) — scamwatch.gov.au — central reporting for any Australian scam.
  • ReportCyber (Australian Cyber Security Centre) — cyber.gov.au/report — for cybercrime that caused loss.
  • IDCARE — idcare.org — free recovery support if your identity has been compromised.

For more on how Kick protects your account and data, see is my information safe and how to verify Kick is legitimate.

About Kick Cashback

Kick Cashback is Australia's smarter cashback platform with 650+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.

Our Experience

We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, affiliate and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.

Our editorial team draws on direct experience working with major Australian retailers and global affiliate networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.

Trust & Transparency

  • Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
  • Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
  • Terms: Full Terms & Conditions published and updated regularly.
  • Cookies: See our Cookie Policy for details on tracking and consent.
  • Secure: All connections are encrypted with HTTPS (TLS 1.2+).
  • Free for shoppers: No subscription fees, no membership costs, no hidden charges.
  • Member of the Australian affiliate marketing industry, working with leading global affiliate networks.

Contact Kick Cashback

Company: Kick Systems Pty Ltd (trading as Kick Cashback)

ABN: 16 694 893 297

Email: info@kickcashback.com

Address: Melbourne, VIC, Australia

Website:

Customer portal: kickpay.co

Learn more about Kick Cashback and our team. For questions, see our FAQs or contact us.