By — Australian cashback experts based in Melbourne, VIC.

· · Reviewed by the Kick Cashback Editorial Team

Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our editorial team has multiple years of direct, professional experience in the Australian cashback, loyalty rewards, and affiliate marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and is a member of the affiliate marketing community working with 650+ partner retailers across Australia, New Zealand, and the United States.

Compliance & certifications: Kick Cashback is fully compliant with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and the BECS Direct Debit framework administered by the Australian Payments Network. Our payment infrastructure is PCI DSS v4.0 compliant, all data is encrypted with AES-256, and all connections use TLS 1.2+ certified encryption.

Industry expertise: Our team has hands-on professional experience operating affiliate-marketing technology, integrating with licensed third-party affiliate networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.

Can I shop on my phone and claim on my computer?

Category: Portal Cashback (650+ Stores)

Yes — your Kick Cashback account is the same on every device, so you can shop on your phone and request a payout on your laptop, or vice versa. The one rule that catches people out is about tracking, not claiming: a single shopping trip needs to start and finish on the same device, in the same browser session, in one go.

Why tracking is per-session, per-device

Affiliate tracking relies on a small cookie that's set in your browser the moment you click through from your Kick Cashback portal to the retailer. That cookie lives on the device you're using right then — it doesn't sync to your other devices, even if you're signed in to the same Kick Cashback account. So if you click through on your phone, drop the order into your phone's cart, then walk over to your laptop and finish checkout there, the laptop has no cookie that says "this purchase came from Kick Cashback" and the tracking fails.

Common cross-device patterns that break cashback

  • Clicking through on your phone during your commute, then completing checkout on the laptop at home.
  • Adding items to your phone cart, then opening the retailer on your work laptop and the cart "synced" via your retailer account — but the affiliate cookie didn't.
  • Using a "send to Kindle" or "open on PC" feature on a phone after clicking through.
  • Clicking through in a browser, then completing checkout in the retailer's mobile app.

What works fine

  • Click through, browse, and check out — all in the same browser on the same device, in one session.
  • Clicking through on a desktop and finishing on the same desktop, even if you took a break of a few minutes.
  • Clicking through on the Kick mobile experience at kickpay.co in your phone browser, and completing checkout in the same browser.
  • Requesting a payout on any device once your cashback is Available to claim — your account dashboard syncs across phone, tablet and desktop.

What about the retailer's mobile app vs their website?

Most retailers' tracking sets the cookie for their website only. If you click through from Kick Cashback to the website and then a "Open in app" prompt redirects you into the mobile app, the cookie is usually lost. Stay in the website to be safe. If you really want to use the app, complete the purchase in the website browser first.

Best practice: one session, one device, no tab-switching

The single most reliable habit is "browse, click, shop, pay" — all in one continuous session in one browser on one device. If you're interrupted, it's safer to start the shop again from your Kick Cashback portal than to try to pick up where you left off elsewhere. If cashback doesn't show up, our missing-cashback process can usually recover it.

Claiming and paying out

Once your cashback is Available to claim, you can request a bank transfer from any device — phone, tablet or desktop. Sign in to kickpay.co, go to your dashboard, and request the payout. Funds typically land in 1-3 business days via BECS to any nominated Australian bank account. More on payout timing here.

About Kick Cashback

Kick Cashback is Australia's smarter cashback platform with 650+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.

Our Experience

We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, affiliate and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.

Our editorial team draws on direct experience working with major Australian retailers and global affiliate networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.

Trust & Transparency

  • Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
  • Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
  • Terms: Full Terms & Conditions published and updated regularly.
  • Cookies: See our Cookie Policy for details on tracking and consent.
  • Secure: All connections are encrypted with HTTPS (TLS 1.2+).
  • Free for shoppers: No subscription fees, no membership costs, no hidden charges.
  • Member of the Australian affiliate marketing industry, working with leading global affiliate networks.

Contact Kick Cashback

Company: Kick Systems Pty Ltd (trading as Kick Cashback)

ABN: 16 694 893 297

Email: info@kickcashback.com

Address: Melbourne, VIC, Australia

Website:

Customer portal: kickpay.co

Learn more about Kick Cashback and our team. For questions, see our FAQs or contact us.