Which browsers and devices work best for cashback tracking?

Category: Portal Cashback (1,000+ Stores)

Choose a browser whose settings permit referral tracking before making a cashback purchase. Store links from the Kick app may open in your phone's default browser. A privacy-focused default browser, such as Brave with Shields on, can block tracking even if Kick records your store click. The click alone does not confirm the purchase tracked. No browser guarantees cashback: the retailer and tracking partner must still attribute an eligible order.

Common browser choices — check their settings

• Chrome, Edge or Samsung Internet — check that ad blockers, privacy extensions and tracking restrictions are not blocking the referral or retailer before buying.
• Firefox — Strict Enhanced Tracking Protection may interfere; review your site protections before shopping.
• Safari on iPhone, iPad or Mac — content blockers and cross-site tracking protection can interfere with some offers; check your settings before checkout.

Browsers with strong tracking protection

• Brave — before clicking through, turn Shields off for Kick and the retailer using the lion icon, or use another browser configured to allow referral tracking throughout the purchase.
• Tor Browser or private/incognito mode — avoid these for cashback purchases because tracking may be blocked or cleared.

Devices: cashback follows the click, not the device

Cashback works the same on a desktop, laptop, tablet or smartphone. The single rule that catches people out is that the portal click and the checkout need to happen in the same browser, in the same session, on the same device. If you click through on your phone, leave the page, and then complete the order on your laptop later, the cookie set by the phone click is on your phone — your laptop doesn't have it, and the retailer can't attribute the sale to Kick.

You can shop on your phone and request a payout on your laptop without any issue, because claims are tied to your account not the device. More on the mobile-vs-desktop split.

Settings checklist before a high-value purchase

1. Disable any ad blocker, content blocker, or tracking blocker for kickcashback.com.au and the retailer's domain. Full ad blocker explainer.
2. Use a regular browser window, not private/incognito mode. If you previously used another cashback platform, click through from Kick again immediately before checkout.
3. Sign in to your Kick Cashback account before clicking through.
4. Click through, complete the order in a single session, and don't visit any voucher or coupon site between the click and the checkout.
5. If you usually use the retailer's app, check whether their portal page recommends app or web — for some retailers the web checkout tracks more reliably.

Following the checklist takes 30 seconds and resolves most tracking issues before they happen. Troubleshooting guide if cashback didn't track.

About Kick Cashback

Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Proprietary Limited (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.