# Kick Cashback > Kick Cashback is an Australian-owned cashback platform for shoppers using 1,000+ Australian and global partner stores. Membership is free. Most eligible retail cashback becomes Available to claim within minutes, while travel, insurance, subscriptions and some other offers can take longer. Kick Cashback is operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria, Australia. Key facts: - Website: https://www.kickcashback.com.au - Customer portal: https://kickpay.co - Contact: info@kickcashback.com - Shopper membership: free - Minimum Available cashback required to claim: $0 - Cashback lifecycle: Earned, Pending, Available to claim, Paid out - Live offer terms, eligibility, exclusions and timing should be checked before purchase - Travel, insurance, subscription and some other offers may remain Pending until confirmed by the relevant partner or network To use Kick Cashback, create a free account, choose an eligible offer, click through to the retailer and shop according to that offer's terms. The purchase remains with the retailer. Cashback timing and eligibility depend on the live offer. ## Core pages - [Kick Cashback home](https://www.kickcashback.com.au/): Overview of Kick Cashback and how the service works. - [All stores](https://www.kickcashback.com.au/stores): Browse the current partner-store directory and live cashback offers. - [How it works](https://www.kickcashback.com.au/how-it-works): Step-by-step explanation of tracking, cashback status and claiming. - [FAQs](https://www.kickcashback.com.au/faqs): Customer questions about accounts, tracking, eligibility and payouts. - [Guides](https://www.kickcashback.com.au/guides): Educational guides about cashback in Australia. ## Important customer information - [What is Kick Cashback?](https://www.kickcashback.com.au/faqs/what-is-kick-cashback): Plain-English description of the service. - [Is Kick Cashback free?](https://www.kickcashback.com.au/faqs/is-kick-cashback-free): Membership and fee information. - [When can I claim cashback?](https://www.kickcashback.com.au/faqs/when-can-i-claim-cashback): Explanation of when cashback becomes Available to claim. - [Cashback on travel, insurance and subscriptions](https://www.kickcashback.com.au/faqs/cashback-on-travel-insurance-subscriptions): Longer confirmation periods for selected categories. - [Cashback not tracked](https://www.kickcashback.com.au/faqs/cashback-not-tracked): Common tracking issues and what customers can do. - [Returns and refunds](https://www.kickcashback.com.au/faqs/cashback-returns-and-refunds): How returns can affect cashback eligibility. - [Privacy policy](https://www.kickcashback.com.au/privacy): How Kick Cashback collects, uses and protects personal information. - [Terms and conditions](https://www.kickcashback.com.au/terms): Customer terms and applicable conditions. ## Business and machine-readable resources - [For businesses](https://www.kickcashback.com.au/for-business): Information for retailers and potential partners. - [Merchant partnership requirements](https://www.kickcashback.com.au/faqs/merchant-partnership-requirements): Requirements for partnering with Kick Cashback. - [Store directory API](https://www.kickcashback.com.au/api/stores/directory): Machine-readable JSON directory of partner stores. - [Contact Kick Cashback](https://www.kickcashback.com.au/contact): Official contact page. - [Sitemap](https://www.kickcashback.com.au/sitemap.xml): Search-engine sitemap index. ## Optional - [Full LLM context](https://www.kickcashback.com.au/llms-full.txt): Extended context for agents that need more detail than this concise root file. - [Android app](https://www.kickcashback.com.au/app): Information about the Kick Cashback Android app and mobile access. - [About Kick Cashback](https://www.kickcashback.com.au/about): Company background and mission. - [Press](https://www.kickcashback.com.au/press): Press and media information.